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How you talk about mistakes

How you talk about mistakes

by Melissa Hereford | Oct 16, 2019 | Confident Conversations, Negotiate With Confidence

Are you a spill-the-beans, fess up and face the music kind of person? Or perhaps you’re more likely to cover-it-up-at-all-costs? Most likely, it depends on the seriousness and the situation. Am I doing it wrong? I notice what other people do and challenge myself...
Show your face: Using video calls to show your confidence

Show your face: Using video calls to show your confidence

by Melissa Hereford | Oct 2, 2019 | Confident Conversations, Negotiate With Confidence

At least 75% of the calls I do these days are on video. Zoom, Google meet, WebEx, which ever one your company is using…video calls are here to stay and if you’re not doing them now, you will be soon. I LOVE IT! You may think I’m crazy because so many people dislike...
PLEASE give me more money!

PLEASE give me more money!

by Melissa Hereford | Sep 25, 2019 | Confident Conversations, Negotiate With Confidence

Last night we were watching a movie on Amazon called Late Night. There’s a scene in the movie where a writer on the Late Night talk show asks his boss (the host of the show) for a raise. The writer says something like this, “We’re having another baby so I think it’s...
When fake obstacles are in your way

When fake obstacles are in your way

by Melissa Hereford | Sep 18, 2019 | Confident Conversations, Negotiate With Confidence

We’re having trouble with our garage door. It won’t open or close and keeps telling us that there’s an obstacle, even though whatever might be blocking its path is invisible to us. We’ve looked over every part of the garage where the garage door goes up and down and...
Forget Mentors, Enlist Allies!

Forget Mentors, Enlist Allies!

by Melissa Hereford | Sep 5, 2019 | Confident Conversations, Negotiate With Confidence

Finding a mentor who can help you along in your career with advice on everything from career moves to goal setting is a great way to help you advance your carer. While a mentor can show you the way, based on their experience, they are only one person with one...
Better boundaries for people pleasers

Better boundaries for people pleasers

by Melissa Hereford | Aug 21, 2019 | Confident Conversations, Negotiate With Confidence

I recently ran a 90 minute class on Confident Communication with a team of Project Managers. We focused on how to communicate with confidence when you’re in a support role. This is for anyone who has to deliver things to someone else on time: project managers,...
Recovering from a mistake

Recovering from a mistake

by Melissa Hereford | Aug 5, 2019 | Confident Conversations, Negotiate With Confidence

A few weeks ago I made a huge mistake with a client. I had set up a live video call with his team in Europe and miscalculated the time difference. At 6am when he and his team were on the call, I was fast asleep. Boy was I surprised when I logged into my email at 7am...
How to be clear in your mind and your words

How to be clear in your mind and your words

by Melissa Hereford | Jul 30, 2019 | Confident Conversations, Negotiate With Confidence

The beginning of July is a good time to reflect on where you are today and where you want to be. One communication skill that gets you HUGE bang for your buck in this area is about being clear. Like all my principles of effective communication, being clear ties back...
How do I get more respect at work?

How do I get more respect at work?

by Melissa Hereford | Jul 15, 2019 | Confident Conversations, Negotiate With Confidence

If you’re anything like 90% of my clients and friends, you’re struggling with burnout or over-busyness. Let’s be real, it’s not easy to set boundaries, especially when you’re working hard to build your career and want to 1) be seen as a team player, 2) take...
The pain of change

The pain of change

by Melissa Hereford | Jul 3, 2019 | Confident Conversations, Negotiate With Confidence

We are creatures of habit.  Routine is one of those touted mandatory things that all successful people follow. Steve Jobs wore the same thing every day, the jeans and black turtleneck, so he never had to think about what he was going to wear. Read any “highly...
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I want to read…

  • How to stop taking things personally
  • “People-Pleasers, this one’s for you”
  • Connecting with coworkers
  • How to get your first (or next) promotion
  • Is that what you meant? The danger of making assumptions
  • How much should I ask for?
  • Your 2020 vision
  • Goal setting vs Soul setting
  • Small Steps Toward Your Big Goals
  • You are NOT greedy to want to be paid fairly
  • How you talk about mistakes
  • Show your face: Using video calls to show your confidence
  • PLEASE give me more money!
  • When fake obstacles are in your way
  • Forget Mentors, Enlist Allies!
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